10 Reasons Independent Pharmacies Are Better Than Big Chain Pharmacies

Posted By: benzer | August 2, 2018

The question remains for a lot of consumers in the world. Should I go to the big chain pharmacist or to the local independent pharmacist? Well, it really depends on what your expectations are from your pharmacist. Are you a regular customer that is prescribed routine medications, or are you a temporary customer that is getting over an illness, injury or temporary dilemma requiring you to visit the ole’ apothecary? If you are a regular customer then there is a good chance that you are going to need consultation on your medication and that starts by building a relationship with your pharmacist. Even if you do not need the additional consultation, an independent pharmacist is the way to go. Here are 10 reasons why you should transfer your prescriptions to the independent or Benzer Pharmacy near you:

Customer Service

The staff at Benzer Pharmacy, one of the nation’s leading independent pharmacies, knows each customer and understand their needs including having time to listen to their questions.

The staff at chain pharmacies work in shifts because there are too many customers to remember names and needs. The opportunity to build a relationship or receive assistance in a time of need is hardly existent.

Relationship with Customer

With Benzer Pharmacy, there is stability in staff. As a result, customers are treated as family because they deal with the same pharmacist and staff every day, therefore helping build a happy relationship.

The staff at chain pharmacies change shifts every day. Hence customers are just but a number.

Payment Help

At Benzer Pharmacy, we offer credit options for customers with tight budgets/cash. The pharmacy works with monthly/Bi-weekly payments. * Some restrictions may apply.*

Chain pharmacies have no flexibility.

Wait Time Consideration

Benzer Pharmacy offers a wait time of fewer than 15 minutes.

On the other hand, the wait time at chain pharmacies is between 30 minutes to 1 hour.

Delivery Service

Benzer Pharmacy offers Free delivery. There are no hidden fees or purchase amount necessary.

Chain pharmacies do not offer delivery. If offered at a location, the customer will require a minimum amount or payment for the service.

Cash Price Savings

Benzer Pharmacy saves customers 20%-30% when paying without insurance.

On the other hand, chain pharmacies have 20%-30% HIGHER costs than an independent pharmacy.

Customized Packaging

Benzer Pharmacy offers FREE customized packaging to customers who take 6 or more prescriptions. This helps customers organize their medication.

This is not an option for chain pharmacies.

Prior Authorization

If a drug requires prior authorization, Benzer Pharmacy takes the extra step to get prescription approved.

On the contrary, this is available in chain pharmacies only if the pharmacist has time to get approval. This is not a standard process.

Specialty Medication and Discount Prescriptions

Benzer Pharmacy offers specialty medication, brand names, and generic medication. In addition, the pharmacy offers a prescription discount card with unlimited savings and discounts. Also, most generic drugs start at $4.

With chain pharmacies, specialty medication is available at limited locations. This is through their personal company in a central facility serving several stores in the whole state.

Patient Assistance Program

Benzer Pharmacy is participating in all manufacturer coupons and nonprofit organizations to help patients with a higher copay or no insurance.

With chain pharmacies, this is available in limited locations.


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