What Pharmacy Students Need to Know About Medication Management Therapy (MTM)

Posted By: benzer | February 16, 2018

Medication Therapy Management (MTM) is certainly the future for modern pharmacists. It aims to bridge the gap between pharmacists and patients, maximizing drug therapy outcomes. It is an umbrella term that encompasses a variety of services such as pharmacotherapy consults, anticoagulation management, health and wellness programs, immunizations and medication therapy reviews, among others.

Local pharmacies are the most accessible to patients, therefore, community pharmacies, like Benzer Pharmacy, are piloting the MTM movement.

What is the goal of MTM?

The goal of Medication Therapy Management is to give patients greater access to their pharmacists. Pharmacists not only provide medication but also become health care providers. This new aspect of the patient-pharmacist dynamic ensures a personal relationship with each customer, strengthening pharmacy loyalty.

Giving patients more access to their pharmacist allows patients to become more involved in their wellness plans. Most importantly, with an increased understanding of their health, medication and treatment process, comes a greater sense of autonomy for the patient. When patient’s are the driver of their own wellness journey, they are more likely to be compliant throughout the treatment process.

How can pharmacy students gain MTM experience?

Because of the volume of work in retail settings, pharmacists often rely on students to help facilitate Medication Therapy Management. Although most student interns are seldom allowed to participate in all its aspects, there are many activities to which students can be of help:

  1. Phone calls: Both before and after the session with the pharmacist, the pharmacy must reach out to the patient. Students are able to take the necessary time to arrange follow-ups, answer questions and schedule appointments, while helping to alleviate the pharmacist’s overall workload.
  2. Documentation: Although time-consuming, the documentation process is one of the most important parts of MTM. Accuracy and meticulousness are crucial.  
  3. Preparation: In preparation for a session, students can prepare the patient’s record, medication history and notes from physicians.

Should pharmacy students seek MTM experience in school?

Yes! Student help is not only valuable to pharmacists but also provides them familiarity to MTM programs, methodology and state regulations. This real-world experience will translate directly to post-graduation employment.

What does MTM look like in practice?

Incorporating Medication Therapy Management services to modern pharmacies is vital yet many retailers continue to struggle due to its tedious nature. A common obstacle to its implementation is lack of time.

At Benzer Pharmacy, we recognize the importance of the progressive MTM movement. At Benzer, an MTM Specialist works alongside pharmacists. The specialist ensures that pharmacists are using the systematic process of collecting patient-specific information, identifying medication-related problems and creating a plan to resolve them. The presence of an MTM Specialist allows patients to receive all the benefits, without taking time away from the pharmacist.

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